Sorry but won't ever shop here once more! We went to pick a whole new bedroom established, the income Girl informed us every little thing is in stock and may have are furniture by Nov fourteen, it’s been over two weeks and we just got our Bed room established and when it arrived there’s a dresser lacking, the supply guy tells us that it’s on backed purchase, two times back I verified with them and so they explained all my furniture was gonna arrive, they ought to be upfront with there clients and allow them to are aware that there manufacturing facility doesn’t know how to take care of orders and monitor furniture, very let down
Bruce was quite valuable. He served us to search out what we favored, and processed the buy about the phone get through straightforward payment backlink.
He stayed with me as I sought out specific items Though it took some investigation. He overrode the supply limits to support my needs. He was respectful and upbeat, and very exact.
Superb customer support. My saleswoman, Penny, was wonderful! She didn’t hurry me or pressure in the least just to generate a sale. The store manager arrived about and released himself and was extremely kind too. Will certainly be back!
Penny was the top sales affiliate I've ever had the satisfaction to operate with in the furniture institution.
Christine was excellent! I made 1 buy. She realized what exactly I used to be in search of. I went back again and produced a second on the same working day. She was pretty client with me. All of my interaction with her was great!
Vern at Ashley furniture is the true deal 1950’s customer service many of us aspiration about. He served me currently and stood out With this environment of buy on the web and no customer care or any one to reply.
Furniture is excellent however the customer service is completely horrible. Prolonged waits about the cell phone and incompetent customer support. Each time something goes Mistaken no customer service rep has any recollection or report of it and all they are doing is deflect and blame.
this area was wonderful! jeff was so practical. he took his time with us, confirmed us every one of the mattresses and couches we had in your mind. all the staff members were pleasant in greeting us but i really have to single jeff out for providing us a beautiful working experience and helping us select the correct furniture
I used to be greeted by Bruce with the door. He allowed us to browse the store devoid of hovering but was accessible to respond to the numerous concerns we experienced.
Miriam was incredibly beneficial. She went earlier mentioned and past by giving me all the data I required to make an insightful final decision about my purchase.
Read through in advance of u acquire-It's been in excess of 2 months of operate around from these men and women. The person who helped us, John, wonderful child, but have to be properly trained greater, he purchased us the wrong point a couple of situations and failed to follow up on any of our troubles. When we were being in there inquiring about our points another profits Girl told us "u should have had a more seasoned product sales person." Like u obtained to choose my profits human being. Following paying for Rapidly a lot of the items were on back again get. We've pretty much been in the store once weekly for since Labor Day (It really is eleven/16 today) endeavoring to get this all discovered. We last but not least bought everything and it's just terrible. The mattress was on back buy However they "uncovered 1 from the the again of the wherehouse" ought to have know that will be poor, and yep, it's comfortable in one side and super stiff on the other, experienced a straight up crater in one facet.Then the mattress frame, I waited for months for them to inform me It is discontinued, and to select a brand new one, also lousy none match the whole furniture established they bought us Using the bed frame.
We had Vintage an exquisite encounter at the Huntington Beach front, CA spot. Joe was our person! It is a snap to acquire overcome with all the options at Ashley Furniture, but Joe designed it seamless. He was transparent in outlining the funding alternatives accessible to us to get a four-piece bedroom established and created guaranteed we would be able to shift into our new place with furniture punctually.
We arrived into Ashley’s just to go searching for the reason that we needed to move and change all of our furniture because of a ceiling collapse Unfortunately not protected by insurance coverage. One of your respective staff, Extensive Tran, helped us locate every little thing we wanted while not having to travel and store all-around. He found the very best discounts for us for Bed room sets, front room sets, and in many cases dining. He was so economical looking into everything on his Ashley iPad and on-line to be sure stock, price ranges, and supply situations.